At Preschooler.shop, your satisfaction matters. Please read this policy carefully before placing an order.

Returns:

  • You may request a return within 7 days of receiving your order.
  • Products must be in original condition, unused, and with original packaging.

Refunds:

  • A refund will be issued once the returned item is received and inspected.
  • Refund will be made to the original payment method within 7–10 business days.

Return Process:

  • Contact our support team with your order number and reason for return.
  • We will guide you through the return shipment process.
  • Refund will be issued after the item is received.

Exceptions:

  • Personalized, perishable, or hygiene products may not be eligible for return.
  • Shipping charges are non-refundable.